Questions to Ask When Purchasing a Forklift | KION North America

Questions to Ask When Purchasing a Forklift

A forklift is more than just machine—it’s an investment for the good of your business. Purchasing a forklift is not a decision that should not be taken lightly. Every forklift model has its advantages and choosing the model that best suits your material handling needs takes time and careful consideration.

Asking the right questions is vital when investing in new equipment. Whatever your forklift needs may be, make sure to ask these five questions when considering your next purchase.

What is my budget?

Deciding on a budget will not only save you time and resources, but it will also narrow down your options. If you’re not sure whether purchasing a new forklift is the right option for you, other possibilities include leasing, renting or buying used.

While buying a used forklift may seem tempting, keep in mind that buying used means you’ll get shorter life out of the machine. A new forklift is a larger investment, but purchase ensures brand new parts.

Will I be driving the forklift inside or outside?

It’s important to know where you will be operating to determine what type of forklift you should purchase. Electric forklifts are often thought of for use indoors. However, a Linde forklift with its splash-proof electrical system can also be a great option for outdoor use.

When it comes to the difference between indoor and outdoor forklifts, it comes down to the tires versus the power source. Electric forklifts commonly have cushion tires, which are ideal for smooth surfaces or loading docks. They also offer a smaller turning radius and last longer than their pneumatic counterpart.

Internal combustion engine forklifts with pneumatic or super-elastic tires have strong traction on rough or uneven terrain, making them the perfect choice for outdoor applications like construction sites or lumber yards.

What are the maintenance costs?

Owning a forklift is a big responsibility, so make sure to ask about maintenance costs when considering the purchase of a new machine. Typically, there are two types of maintenance agreements that are offered by the forklift dealer.

Planned Maintenance (PM) is a basic plan that states the dealer will perform service to the forklift over a determined schedule. Full Maintenance (FM) charges the customer a monthly fee to cover breakdown and maintenance over a certain period.

Does the brand of forklift matter?

While it may be tempting to purchase a forklift based solely on price, the brand of forklift does in fact matter. You should never buy a forklift based on price alone. Brands like Linde and Baoli are backed by more than 100 years of material handling expertise, making them more reliable. Small or unknown brands may be less expensive, but what you may save in up-front price, you’ll most likely pay for in replacement parts when your forklift breaks down.

Should I try before I buy?

You wouldn’t buy a car without test driving it, and the same should apply when purchasing a forklift. Before purchasing, request a demo to test the machine in your facility. Test driving a forklift will give you a good idea of how well it functions and how suitable it is for your needs.

By asking these questions and talking to a knowledgeable dealer, you can be sure that you are making a great investment for your business. At KION North America, we provide innovative forklift models to help your business become more productive and profitable. Check out our website to learn more about our models and find a dealer near you.

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