All posts by Kimberly Sawyer

The Faces of KION North America: Our Leaders on Leadership

As part of a special series on The Faces of KION North America, we sat down with members of our leadership team to talk about their thoughts on leadership.  During this installment, we feature Bob Menges, Technical Support Training Manager.

What is your position, and in summary, what do you do?

My position at KION North America is Technical Support Training Manager. I work in the Customer Service department and am responsible for managing all Technical (Service) Training for our extensive dealer network, including managing a team of two Technical Training instructors and one Electronic / Distance Learning designer/developer. Our team develops, designs, and implements Instructor-Led Training (classroom/hands-on) and Electronic/Distance Learning (online) training for our dealer service technicians. Our team has developed over 30 standardized ILT courses covering current trucks and trucks that the Customer Service department is still responsible for supporting in the field, as well as over 25 online service courses to date.

My job as the Technical Training Manager also includes coordinating and scheduling technical training for dealer service technicians all over North America, Canada, Mexico, and the Caribbean and administrating our KION North America Certified Technician program and our new Authorized Dealer Trainer program. My job also entails assisting our dealer partners to develop their technical training strategies

What made you get into this industry?

I’ve been in the technical training business for over 30 years as a Technical Training Instructor, Training Requirements Analyst, and Training Manager. However, my background was in the aviation industry; I’d never been in the Material Handling industry before KION North America. In late 2015, I saw that KION North America was looking for someone to build a technical training department from the ground up. Rarely does someone get a chance to enter a role that does not exist and create a program from the ground up. This potential role was an exciting opportunity for me, so I jumped at the chance to apply for the position and was blessed to be brought onboard.

What are the most important attributes of successful leaders today?

I believe the most important attributes of successful leaders today include not only the ability to manage projects or programs but also the ability to lead the individuals that make up the team. I believe effective leadership first involves understanding that all of us have strengths and weaknesses. Taking the time to get to know each team member’s strengths and weaknesses, treating them with respect and dignity, and then leading each team member according to their strengths and weaknesses is critical to effective leadership.

What advice would you give someone seeking a leadership position in the material handling industry?

My advice to anyone seeking a leadership position is to invest the time and energy in developing your skill set beyond your area of expertise. Take the time and energy to invest in developing skills that might lie outside your area of expertise that would be necessary to make you an effective leader/manager.

Putting You in Control: Tips to Elevate Your Operation

Watch our recorded webinars and product demos to learn how Linde lift trucks can empower your operators, lower labor turnover, and improve efficiency.

Jump to:

Take Control of Your Distribution Operation

In this session:

  • Trends of the Warehouse Industry
  • Dealing With Warehouse Challenges & Labor Churn
  • Product Demo: Linde 5195 Reach Truck

Do you Want to Stop Retraining and Start Retaining?

In this session:

  • The Athletes of the Warehouse Industry
  • How the Right Equipment Can Reduce Labor Turnover
  • Product Demo: Linde Order Picker

Control Any Environment with the Push of a Pedal

In this session:

  • Higher Fuel Efficiency and Lower Cost of Operation
  • Application Diversity with the Linde Hydrostat
  • Product Demo

Questions? Interested in Our Products? Contact Us Today!

Reach Truck Product Showcase – Keeping Your Best People Part of the Team

Did you miss ProMat DX 2021? Don’t worry we’ve shared our Reach Truck product showcase below for convenient viewing.

View Our Other ProMat DX Sessions:

Take Control of Your Distribution Operation & Reach Truck Demo

In this session from ProMat DX, Mick McCormick, Director of Warehouse and Advanced Applications, takes you through the trends of the warehouse industry, the technology that is available, and the importance of focusing on the operator & ease of use of your material handling equipment.

🕒Time Stamps

  • 0:00​ – Introduction
  • 0:32​ – Dealing With Warehouse Challenges & Labor Churn
  • 4:26​ – Product Demo: Linde 5195 Reach Truck

Complete control of your operation is key to:

  • increasing productivity
  • retaining employees
  • growth
  • equal cost savings for your business

That’s where knowledge and the right solutions to fit your operator’s needs, be they full-time or peak labor, make a big difference. Temporary labor and warehouse employee turnover can bring your operation to a screeching halt! It’s important to have the right products as part of your warehouse strategy to minimize disruptions.

From onboarding to running with confidence during peak seasons, the Linde reach truck is designed to put your business and your operator in complete control of every situation. As we know, a comfortable operator is a confident operator and a confident operator is a highly productive one, increasing accuracy, productivity and saving you money.

Questions? Interested in Our Products? Contact Us Today!

Do you Want to Stop Retraining and Start Retaining? ProMat DX 2021 Order Picker Showcase

Watch our Order Picker product showcase and demo below. View our other ProMat DX sessions here:

During this session, Mick McCormick, Director of Warehouse and Advanced Applications, will take you through the trends of the warehouse industry, the technology that is available, and the importance of getting your operators the best possible equipment so that they can deliver the results you need.

🕒Time Stamps

  • 0:00​ – Introduction
  • 1:20​ – How the Right Equipment Can Reduce Labor Turnover
  • 4:15​ – Product Demo: Linde 5215 Order Picker

Filling orders is demanding work and your operators must be athletes to keep up with your business growth. Just as professional athletes spend hours studying plays to ensure they execute precisely; they must also have world-class equipment. For your business, you must focus on providing your workforce (athletes) with the means to achieve best in class performance. The Linde 5215 narrow aisle electric order picker features:

  • Industry’s lowest step height to operator compartment
  • Highest rated mast capacity without base arm extensions
  • Industry first glass overhead guard
  • Comfortable for all operators
  • More stable loads at max lift height than the leading competitor
  • Safe, protected view for operators

Questions? Interested in Our Products? Contact Us Today!

Control Any Environment with the Push of a Pedal | Linde Hydrostat Product Showcase

Conveniently view our Hydrostat showcase below or check out our other ProMat DX sessions here:

When a company tells you that a product can work for you in almost any application or environment, it probably sounds like a promise that can’t be kept. In this session from ProMat DX Bob Hasenstab, Product Manager, covers:

  • Higher fuel efficiency and less energy consumption
  • Comfort updates designed with operators in mind
  • Application diversity with the Linde hydrostat

🕒Table of Contents

  • 0:00​ – Introduction
  • 2:21​ – Meet the 1202 Hydrostat
  • 3:15​ – Armrest Features
  • 4:48​ – Hydraulic Levers: Control at Your Fingertips
  • 6:32​ – Travel Controls and Pedals
  • 8:56​ – Conclusion

When Linde products are designed, they are designed with the operator in mind, even in the harshest applications. When it comes to equipment, these trucks can perform in applications from the warehouse to the foundry and not skip a beat.

The Linde 1202 Hydrostat features:

  • Durable construction
  • 12-month Service Intervals
  • Up to 20% lower maintenance costs than the leading competitors
  • Happy, productive operators working at full capacity
  • Industry-leading Hydrostat transmission
  • Lifetime brakes and transmission coverage

Complete Control & Confidence at Your Operator’s Fingertips isn’t just a phrase, it’s a promise!

Questions? Interested in Our Products? Contact Us Today!

The Faces of KION North America: Lori Yeargain, Inventory Control Specialist

What is your role at KION North America and how long have you been in the industry?

My position with KION North America is Inventory Control Specialist. I am part of the logistics team and my role is to help close production orders, handle material transfers, review and clear transaction reports, investigate, and resolve inventory issues.  I have worked for several manufacturing companies since the early 1990’s in production and logistics.

What made you want to go into this line of work?

I like logistics and warehousing as it is constantly changing in the moving of material, high energy, and different day to day.  This type of environment keeps me motivated and keeps my days interesting.

What does your typical day look like at KION North America?

My day usually starts reviewing the reports I’ve been assigned to and addressing errors found.  I work with the logistic team members to resolve inventory issues they may run into throughout the day.  I help the planning team expedite production orders as well as help resolve inventory issues that may arise and prevent completion of the trucks. I work with engineering to complete part changes on the production floor when engineering changes are made. I perform weekly cycle counts and address issues found. I monitor and keep record of discrepancies found and update our KPI charts.  Inventory is constantly moving physically and systematically, which can create room for error, so my day is filled with different things to investigate and resolve.  I work with all departments that need my assistance as issues arise.

If someone were interested in entering the material handling industry, what advice would you give them?

The most important facet of working with material in warehouses is the part number.  Always, always look at the whole part number, not just the last or first few numbers. There could be one number difference that you miss in the middle that just caused you to make an error. Also, warehouse 101 – always label part numbers clearly on items put away in a warehouse for the team member that has to come behind you to find their parts.

What do you like best about working at KION North America?

What I like the best about KION North America has been the facility itself. This is the cleanest and most organized manufacturing plant and warehouse I have ever worked in, and I have worked in a few.  I also appreciate the opportunity to advance to the position I am in now as it is challenging and keeps me happy.  I really enjoy my job.

The Faces of KION North America: Sandra Green, Quality Inspector

What is your role at KION North America and how long have you been in the industry?

I am a Quality Inspector and in March I will have been with KION North America for 15 years.

What made you want to go into this line of work?

Prior to coming to KION North America, I worked at a company in Charleston for 20 years.  During that time, many companies were moving their facilities to Mexico and my employer was one of them that resulted in my being laid off.  I would pass by KION North America all the time in route to my in-laws and I told my husband I was claiming a job there by faith.  After two interviews I was hired, which was one of the happiest days of my life!  Back then, my job was a button-up person where I was responsible for cleaning the truck.  After a few years, an opportunity came along for the position of Quality Inspector.  I applied and was awarded the position and have been in this role ever since.

What does your typical day look like at KION North America?

When a truck arrives in the final inspection area, I check to make sure the serial number matches with the paperwork assigned to that truck.  I go through the paperwork check list to make sure everything is on the truck that the customer ordered and I do a function test of the truck which consists of driving, checking windshield wipers, lights, backup alarm, and the hydraulic functions.  After my checks, I make a data plate for that specific truck which consists of capacity information and the weight and serial number.  We have a stencil machine that does that where we just key in the info and it makes the plate.  I then put on the safety/warning labels on the truck.  Every truck must have these decals, and if a truck needs stencils we do that also.  I clean the truck “button-up” with various solvents, shine the tires, then I’m ready to take pictures of the truck from all four sides, including lights, blue lights, data plate, and s/n’s for reference in case we have some discrepancies.  Then I place a green tag on the truck verifying that everything is complete.  I put all the truck info in our data base and then I move on to the next truck.

If someone were interested in entering the material handling industry, what advice would you give them?

I would say come on!  It’s a great company to work for, and you have an opportunity to grow in the company when new positions come along.

What do you like best about working at KION North America?

I love the people.  We are a great team!  I not only love the people I work with, but I love KION North America as a whole.  I respect everyone and everyone respects me.  I guess I’m known as the mom of the group!

The Faces of KION North America: Becky Heck, Receiving Clerk/Logistics

What is your role at KION North America and how long have you been in the industry?

I am the receiving clerk.  I have been in warehousing for about 30 years.  I have been with KION North America for almost 8 years.

What made you want to go into this line of work?

I started working in production years ago in Georgia and moved to the warehouse because it was busier and always something different.

What does your typical day look like at KION North America?

Busy!  We always have trucks in the door!  I check in all the shipments that arrive at KION North America. Small UPS packages to containers filled with parts from all over the world.

If someone were interested in entering the material handling industry, what advice would you give them?

Always keep an eye out for safety and try to make things better for the next guy that may be touching the items you have been working on.

What do you like best about working at KION North America?

They try to promote from within the company. That keeps your turnover down and gives people motivation.

Linde Material Handling Warehouse Offerings

With our Linde Material Handling Warehouse offerings, there’s a truck to fit the needs of your warehouse operation.

Table of Contents – Jump to:

Linde MH trucks are internationally recognized as a true powerhouse of truck lines, offering a wide array of solid, dependable, and ergonomically designed trucks. You’ve asked and Linde MH has responded with design focuses on features that matter in your operation to be effective and efficient. Let’s look at a quick sampling of Linde Material Handling’s Warehouse offerings that will take your operation to the next level.

Pallet Trucks

The Linde Material Handling Series 1131 (MT12) Electric Center Rider

Designed with the operator in mind, the Linde Material Handling Series 1131 (MT12) Pallet Truck is the true hand pallet truck substitute, offering less strain on the worker and more effort by the truck with increased power and durability.  Efficient handling loads of up to 2,600 lbs. are backed by the robust chassis and reinforced fork structure.  The multiple braking system, with its automatic braking release, allows maneuvering on inclines and ramps and improved ergonomics.  The Linde Material Handling Series 1131, with fully powered travel and lift, eliminates the need to stretch, twist, push, and pull.  Offering a better option for today’s effective operator with a light and easy truck, including effortless steering.

The Linde Material Handling Series 1101-02 Electric Walkie Rider / Truck

You asked and Linde MH listened, designing a pallet truck that can withstand the most demanding duty cycle as well as upholding operator comforts with the Linde Material Handling Series 1101-02 Walkie / Rider Truck. Powered with a 24-volt, high power AC drive motor that enhances smooth operation while transporting heavy loads and order picking with robust capacities of 6,000-8,000 lbs.  Ease of use is key as the Linde Material Handling Series 1101 boasts a large operator platform, enabling the ability to easily change foot positions. In addition, direct electric steering offers ease of function and control while operating the truck.  A one-piece cover provides noise reduction and full access to key components with 1,000-hour maintenance intervals.

View more Pallet Truck offerings from our Warehouse line:

Linde MH Series 1102 Linde MH Series 1151
Linde MH Series 8908
Linde MH Series 8907
Linde MH Series 1103 Linde MH Series 1133 Linde MH Series 1169Linde MH Series 8903

Storing

The Linde Material Handling Series 1169 Walkie-Straddle Truck

With high level performance and capacities from 2,000lbs – 3,000 lbs., the Linde Material Handling Series 1169 Walkie-Straddle Truck is able and ready for your most demanding applications.  A cost-effective addition to your product line that handles products efficiently and with excellent maneuverability.  The latest AC technology enables low energy consumption and dependability for continued use in your operation.  The Linde MH Controller ensures smooth acceleration and deceleration and infinite control from zero to creep speed.  The EWS cast frame and overall rigid design makes this unit extremely stable, allowing for industry best residual capacity.

Center Ride Tow Tractor

The Linde Material Handling Series 1103

The Linde Material Handling Series 1103 Electric Center Ride Tow Tractor exceeds every feature needed to tow, delivering responsive acceleration braking and travel speeds with a powerful 24-volt 5.4hp, AC drive motor. These features allow for maximum productivity, excellent reliability, increased towing capacity and ideal for stop and go operations. Recognized as being one of the toughest trucks in the market, the Linde Material Handling Series 1103 delivers high performance acceleration, with generous 10,000 or 15,000 lb. towing capacity. Having the job application and operator in mind, the latest features and re-design results in an extremely durable and reliable truck. The high quality electrical parts, in conjunction with the heavy-duty, bottom-mounted Kordel drive unit, make the Linde Material Handling Series 1103 a dependable asset in your warehouse operations, delivering reliable performance. The forward driving position with unique Linde MH twin-grip steering control, offers ease of use of controls by either hand and its power steering reduces steer effort by 70%, decreasing operator fatigue. The Linde Material Handling Series 1103 is a dependable asset for your warehouse operation, delivering reliable performance.

Tow Tractors

The Linde Material Handling Series 1191

The Linde Material Handling Series 1191 Tow Tractor is exceptionally energy efficient with the Linde MH digital controller (LAC) and a powerful 4.5kW sealed AC drive motor that promotes impressive pulling power. With a remarkable pulling capacity of 13,000lbs., and a 270 lb. drawbar pull, the Linde Material Handling Series 1191 (P60) is always at the ready to tow a multitude of goods and is ideal for internal and external applications.  The heavy-duty steel chassis and impact resistant upper structures allow for maximum structural integrity, delivering a truly stable and rugged vehicle.  Tow tractors can transport and deliver multiple loads with the addition of a variety of trailers.  These trailers ensure the ability to transfer many loads to various locations across short and long distances, including in-house transports and supplying assembly lines.  Sorting orders is fast and efficient and last-minute loose items can be added to the trailer seamlessly.  The Linde Material Handling Series 1191 is designed to ensure many hours of comfortable use.  From non-slip steps with wide access openings, adjustable seats, and all-around visibility, the Linde Material Handling Series 1191 tow tractor is always ready to enhance an unparalleled working environment.

View more Tow Tractor offerings from our Warehouse line: Linde Material Handling Series 127-02

Vertical Order Picking

The Linde Material Handling Series 5215

The Linde Material Handling Series 5215 Order Picker is the answer to your most challenging environments and demanding applications.  Reaching heights up to 360” and a capacity of 3,000lbs, this truck also has the ability to maintain capacity with very little mast deflection, resulting in operator confidence. In addition to its ability to accommodate any warehouse application, the Linde Material Handling Series 5215 utilizes 100% AC motor technology along with the latest controls, allowing the operator to smoothly operate the truck.  Linde MH’s curve control automatically reduces driving speed based on steering angle and lifting height of the load, giving the operator added assurance.  In addition, the Order Picker promotes increased driver confidence with all around visibility through and around the mast, allowing the operating a clear line of view of what’s ahead.  Standardization of pallets is eliminated with the unique clamp design that automatically clamps and centers pallets with any stringer ranging from 1”to 5”.

For more Vertical Order Picking offerings from our Warehouse line, click the following links:

Linde MH Series 5021

Linde MH Series 8906

Reach Trucks

The Linde Material Handling Series 5195

Designed for narrow aisle applications, the Linde Material Handling Series 5195 Reach Truck incorporates controlled acceleration, smooth maneuvering, and responsive braking.  The Linde MH cushioned hydraulic system promotes delicate handling of any load and ensures products are transported safely.  Linde MH’s powered lowering increases lowering speeds considerably and reduces overall cycle times that in turn pumps energy back into the battery. With lift capacities of 3,000-4,500 lbs., the Linde Material Handling Series 5195 easily reaches heavy loads at extended, hard to reach areas which enhances your warehouse storage abilities. And with the clear view overhead guard, the operator experiences enhanced comfort and visibility, promoting heightened all day performance. Maintaining the Linde Material Handling Series 5195 is quick and efficient with a service door that opens approximately 180 degrees, allowing full access to the truck’s vital components.  Easy service accessibility in conjunction with on-board diagnostics, ensures decreased downtime for the truck and operator.

For more Reach Truck offerings from our Warehouse line, click the following link:  Linde Material Handling Series 1120

Combination Order Pickers & Turrent Trucks

The Linde Material Handling Series K

The Linde Material Handling Series K (K mod) is an electric narrow aisle truck capable of capacities up to 3,000 lbs.  With a modular design, the Linde Material Handling Series K is perfect for customization to fit your specific operation.  There are four different cabins available to include combined picking/stacking, seated operation, comfort cabin, and cold store cabin.  This truck is ergonomically designed to make operation seamless with the intuitive control layout enabling minimal hand movement as well as a comfortable operational environment. The operator can also keep up to the minute truck status with the multifunctional display in the control panel.  Increased reliability and productivity are met as the Linde Material Handling Series K returns energy to the battery when braking and main mast / cab lowering.  In addition, the integrated diagnostic CAN bus technology minimizes maintenance intervals. 

View more Combination Order Picker & Current Truck offerings from our Warehouse line:   Linde MH Series 5022

Interested in how our Linde Material Handling Warehouse offerings could best support your warehouse operations? Contact us or find your local dealer today!

Receive Huge Savings with the Section 179 Tax Benefit

For manufacturers, distribution centers, fulfillment centers, and the like, using forklifts are what keeps the world and their businesses moving.  However, equipping operations with the proper tools to be successful can be expensive.  From purchasing heavy machinery to maintaining multiple pieces of equipment, costs can begin to add up.  To stay ahead of the competition, businesses must keep operating. And to continue to grow, one must take advantage of every savings opportunity available.  This includes tax write-offs that businesses should be aware of before the end of the year that can aide in substantial savings.  Below we review a specific tax advantage for companies who purchase forklifts for their operation that can ultimately save owners thousands of dollars. 

Section 179 Tax Benefit 

The Section 179 tax benefit was created to help and incentivize smaller business owners to invest in themselves by purchasing equipment for their business.  However, the benefit is also available to all businesses that can qualify.  Section 179 Tax Benefit enables businesses to write-off the full amount of the purchase price for qualifying equipment from your gross income for the current tax year.  For 2020, this means any qualifying equipment that has been purchased or financed and put into use between January 1, 2020 – December 31, 2020. 

Caps to the 179 Tax Benefit

There are a few stipulations to the tax benefit.  For 2020, the cap for the total amount written off is $1,040,000 if the total amount of purchased equipment does not surpass $2,590,000.  For small businesses, this means the whole qualifying purchase up to $1,040,000 can be written off for 2020!  As soon as the total purchase amount is exceeded ($2,590,000) the Section 179 tax benefit will phase out and the whole deduction will go away once $3,630,000 in equipment purchases is attained.

Additional Bonus Depreciation may be Available

Bonus Depreciation is not available every year but IS AVAILABLE for 2020.  If you are a larger business and you have met or exceeded the tax liability threshold ($2,590,000) the Bonus Depreciation can be very beneficial.  This bonus depreciation is at 100% and applies to NEW and USED equipment purchased or financed during the 2020 calendar year. 

For a quick recap of potential Tax Benefits:

Deduction Limit on new/used equipment in 2020

  • $1,040,000

Spending Cap on equipment purchased/financed in 2020

  • $2,590,000

Bonus Depreciation

  • 100% for 2020

Businesses can see huge savings on their bottom line by taking advantage of the Section 179 Tax Benefit.  This tool can help businesses, especially smaller corporations, grow their organization.  See the example below for potential savings:

Example of Section 179 Tax Benefits for 2020
Purchase Price:  $70,000
Write-off for Year 1 $1,040,000
Section 179 Deduction $35,000
Total 1st Year Deduction $35,000
Cash Savings on your purchase (based on 35% tax bracket) $24,500

Cost of Equipment with Tax Benefits $45,500
That’s $24,500 in equipment savings!

To calculate your estimated savings, click the Calculator.  For guidance on your specific tax benefits, please contact your tax advisor.