Parts and Service | KION North America

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Product Spotlight: The Redesigned Electric Center Rider Pallet Truck Series 1102

We keep the world moving and with that, Linde is continuously looking at new ways to meet the needs of our customers.  Seeking innovative designs to maximize ergonomics, performance, and reliability is paramount in Linde trucks.  The newly redesigned Linde Series 1102 encompasses all those features and more, offering ways to work better, smarter and more efficiently.

Ergonomics

With the operator in mind, the re-designed Series 1102 offers a forward driving position with a unique Linde twin-grip steering control, showcasing an ergonomic tiller head that governs travel direction, speed and automatic return to neutral. This feature offers ease of use of controls by either hand and its power steering reduces steer effort by 70%, decreasing operator fatigue.  Another attribute is the suspended operator platform, that not only provides the operator with an extremely comfortable work environment, but also incorporates an operator-presence sensor, protecting the operator from any unintentional harm.

Performance

The Series 1102 is extremely versatile, enabling low-level order picking and is designed for both long and short travel distances, all backed by the powerful 5.4 hp AC drive motor.  In addition, it allows for operation on or off the truck using the Easy Pick system with electronic coasting feature.  Recognized as being one of the toughest trucks in the market, it delivers high performance acceleration, braking, and travel speeds but also offers a smooth delivery while transporting heavy loads up to 8,000 lbs. 

Reliability

With the job application and operator in mind, the latest features and re-design results in an extremely durable and reliable truck.  Transporting heavy loads are not an issue as the heavy-duty fork stiffeners provide strength along all the way to the tips.  The durable casters and forks provide greater strength, stability, and longer integrity over the life of the truck, making the Series 1102 a dependable asset in your warehouse operations – even in the most demanding applications. 

Efficiency

The AC motor controller provides effective and efficient use of battery voltage and has extremely wide torque and speed range, supporting tailored parameters to meet a wide variety of application requirements.  Zero speed ramp hold applications are also accomplished, as well as full regeneration capability and smooth low speed control.  Maximizing the Series 1102’s capabilities are a reality with the addition of new AC technology, enabling extended maintenance intervals for motors resulting in decreased down time.

Maintaining Your Forklift – Keeping It Clean Will Prolong Its Working Life

When considering ways to extend the life of your forklift, one often gravitates to the more obvious ideas.  Depending on how your truck is powered, you may be thinking regular oil changes, keeping a close eye on the motor/engine, following the manufacturer’s maintenance schedule or regular up-keep of the tires.  One, as important step to maintaining a forklift that often gets overlooked, is cleaning/disinfecting the truck.  Below we will highlight some important steps that will ensure your forklift is functioning at peak performance and will remain running for a long time.

Clean off exterior debris

Just as you would clean your personal car when it becomes visibly dirty, the same applies for the forklift.  Depending on your truck’s source of power will determine what tools you can clean with.  For an electric truck, knocking off accumulated grim with a broom will help dislodge unwanted particles, making it easier to clean.  An air compressor can also assist with the removal along with non-toxic bio-degradable solutions.  Keep in mind that water can affect your trucks electrical components, so use caution to prevent electrical damage.

As noted in the Linde service guide operators manual,hot steam or cleaning materials with a powerful degreasing effect should only be used with great caution as this will affect the grease filling of bearings with lifetime lubrication, causing it to escape. As re-lubrication is not possible, the bearings will be irreparably damaged.“

When cleaning a non-electric truck, it is advised to use a pressure-washer to knock-off hard to remove substances.  In addition, the use of the pressure-washer will prevent the operator from getting too close to the truck, during cleaning, protecting one from potential hazardous run-off or splash-back.

The Linde operator’s manual states, when cleaning with a water jet (high-pressure or steam cleaner etc.), it should not be applied directly to the area of the front axle, electric and electronic components, connector plugs or insulating material. Water should not be used for cleaning in the area of the central electrical system and switch console.“

Don’t forget the underside of the truck

It is often noted that we clean what we see, however, hidden parts of the truck are as important, if not more to maintain.  Depending on where you work, your truck may be used in many different environments.  Dirt and grim can easily build up in those hard to reach areas, causing potential issues to the undercarriage of the truck.  Keeping those areas cleaned, will prevent major issues down the road.

Work from the top of the truck down

For heavier soiled areas, pre-soaking your truck may be necessary.  That will allow build-up to soften, making it easier to clean.  When cleaning your truck, make sure to start at the top and work your way down.  That way, grim and dirt will flow down, and you are not having to re-clean areas.

Allow proper dry time

Once your truck is sufficiently cleaned, park it in an area that will allow appropriate dry time – preferable in the sun.  Allowing your truck to dry will ensure that its components are working efficiently and will prevent damage to the truck.

Protect yourself

No matter how you plan to clean your truck, make sure you are using protective gear.  When using cleaning materials or tools, there is always a chance that substances can splash back on you.  Be sure to wear protective eye-wear, boots and gloves, as well as long sleeves and pants to protect your skin.

Top 6 Forklift Options to Reduce Maintenance Costs

One of the biggest keys to having a profitable business is to find ways to reduce costs without sacrificing quality or customer satisfaction. Buying a forklift, regardless of size, is expensive enough so the maintenance can be even steeper in price. We have compiled a list to help your company save some coins in maintenance costs to make sure you are providing quality as a standard to your company and your customers.

Repair Floors and Eliminate Sources of Tire Damage

Worn out floors can cause serious damage to your forklifts’ tires if the floors have holes or are badly worn down. Debris and waste such as plastic, wooden pieces, and other trash can also cause tire damage, which eventually leads to your machine needing new tires. Making sure that your manufacturing site upholds cleanliness standards and investing in smooth, even floors can eliminate the chances of employee accidents and machine damage.

Introduce Forklift Operating Safety Training

When is the last time your forklift operators participated in a forklift operating safety training? If you could not answer immediately, that means that it is time to plan for a training session. These sessions act as a refresher on safety protocol, while also update operators on any new driving/handling techniques when operating the forklifts. The benefits of these training sessions are that they increase forklift operator awareness and significantly decrease the amount of damage to the machines and any inventory.

Sticking to One Brand of Forklifts 

Various companies make forklifts, and not all of these machines are made the same. Different companies like to add on signature gadgets to build their brand stand out, and these additions can come additional costs. It may be a smart investment to be consistent with the brand of forklifts that your company uses to ensure that you do not have to kick out extra maintenance fees for different brands of forklifts.

Replace Tires and Wheels Frequently

Due to the lack of suspension that forklift machines have, their tires and wheels are prone to become worn down very easily and require frequent maintenance. An excellent investment tool would be to invest in shock absorption pads and replace tires and wheels frequently. Even the most skilled forklift driver is bound to have an incident on while operating the machine. These minor accidents can accumulate damages very quickly, and soon, you will need to replace an expensive machine. Investing in shock alarms to help indicate and absorb some shock will help keep track of how often to replace tires.

Setup a Maintenance Program

Having a contract with a maintenance provider could help companies maintain repair costs. Instead of having unexpected, or large repair bills, Have a monthly fixed price with a service provider to address any problems and eliminate the potential for any significant issues in the future. This is why sticking to one brand of forklifts is essential because this one factor could help to regulate the monthly cost of your maintenance bill. Even if there are no significant repairs one month, the constant upkeep on your machines will save you a ton in the long run.

Investing in Multi-Function Display Screens

Multi-function display screens are vital to any machine. Their primary function is to display the performance of forklift, determine its current condition, and if it’s time for any maintenance checks. It can control and regulate the speed of the forklifts and even measure oil levels. This is a brilliant investment to have seeing as it does most of maintenance monitoring for you.

Product Spotlight: Baoli KBD40/KBD50

The Baoli Series 6012 is the latest addition to KION North America’s Baoli product line. With the introduction of this series, KION North America offers Baoli forklifts with load capacities ranging from 3,500 lbs., all the way up to 10,000 lbs. to provide you with a range of models to get the job done.

Offered in two different models, KBD40 and KBD50, the Baoli Series 6012 is a diesel, four-wheel truck equipped with single or dual SE or pneumatic drive tires, making it suitable for a variety of environments. KBD40 lift capacity is 8,000 lbs. KBD50 lift capacity is 10,000 lbs. Both models have excellent residual capacity at height.

Performance and Value

The Baoli KBD40/KBD50 is an extremely versatile truck that can operate outdoors even in inclement weather with an optional, fully-enclosed and heated cabin. This truck is a perfect match if you need for a sturdy, quality forklift that delivers great value.

Built using proven components, the performance of these trucks is outstanding. The powerful Kohler Tier 4 turbodiesel engine delivers 74 HP and plenty of torque to more easily handle heavy loads. With Kohler’s advanced, common rail direct injection system and Electronic Control Unit (ECU) with fuel mapping, these trucks are very fuel efficient. You can also expect lower maintenance costs and less downtime, with no requirement for a Diesel Particulate (DPF) or Diesel Exhaust Fluid (DEF).

Since no two operations are the same, the Baoli KBD40/KBD50 models offer a multitude of options to meet your operation’s specific needs. Some of these include 4th function hydraulics for special attachments, multiple mast options, and tapered and polished forks.

Reliability

As with any piece of equipment, routine maintenance is crucial to maximizing efficiency and performance. To help you get the most out of your investment, performing operator checks and doing routine maintenance on this truck has never been easier. The hood opens to a nearly 90-degree angle allowing the operator to easily access the engine compartment. Removable floor plates provide access to a majority of truck components. Taking reliability a step further the KBD40 and KBD50 are DEF and DPF free. They do not use diesel exhaust fluid or have a diesel particulate filter that requires downtime for regeneration and periodic service. This saves your business time and money, and helps keep your operation running smoothly.

Even though the KBD40/KBD50 trucks have outstanding quality and reliability, it never hurts to have a good warranty you can rely on. All Baoli forklifts are backed by KION North America’s standard 2-year warranty which covers standard equipment for the first year and unlimited hours, in addition to standard powertrain coverage for two years or 4,000 hours. An optional extended warranty for one additional year or 2,000 hours can also be purchased.

Baoli brand equipment is fully integrated into KION North America’s supply chain and service system. The company’s South Carolina-based warehouse is stocked with a variety of spare parts. Sales and support for the KBD40/50 is provided by a network of authorized dealers throughout the United States.

Comfort

The Baoli KBD40/KBD50 is equipped with a host of standard comfort features at no extra cost including a tilting, adjustable steering column and a comfort suspension seat with a high-visibility orange seat belt. A roomy, cushioned operator compartment makes these trucks comfortable for any size operator.

Confidence

These trucks are not just comfortable. They also offer standard operator assist features like forward-facing twin LED spotlights, dual external mirrors, and separate brake and inching pedals. Treaded entry steps, an overhead guard mounted entry grab bar, and a handgrip built into the seat’s side bolster, give the operator three-point stability when getting on and off the forklift. The seat side bolsters help keep the operator secure when operating the truck.

The standard, amber warning light and backup alarm help create a more confident workplace for everyone.

If you are looking for a quality counterbalanced forklift with the performance, value, reliability and operator confidence your workplace needs, look no further than the Baoli KBD40/KBD 50. For more information or to request a demo contact your authorized local dealer today.

Identifying Forklift Wear and Tear

Forklifts are designed to last, but wear and tear inevitably occurs with use of the machine. Similar to cars, forklifts require regular service and maintenance, so you want to avoid reckless driving and handle your machine with care. But no matter how careful you are, forklifts will wear down over time.

It’s crucial to know if your machine needs to be repaired or removed from service to get as much life as possible out of the lift. Here are five places to look out for signs of forklift wear and tear.

1. Tires

Forklift tires are built to withstand a lot of weight, but like your car’s tires, will need to be replaced at some point. There are a few ways to tell when it’s time to replace a tire or two on your lift:

  • Worn low: Most tires have a defined line to let you know when it’s time to switch them out, sometimes referred to as the 50% wear line. If this line has been breached, it’s time to change the tire.
  • Chunking: Chunking refers to losing pieces of the tire rubber peeling away from the tire. Not only is chunking unsafe, but also renders the wheel useless, and the tire should be replaced immediately.
  • Flattening: Flattening occurs as a result of misalignment the forklift coming to a sharp halt. Change the tire if you notice it has any bald spots.

2. Forks

To get the most out of a forklift, the forks must be in good condition. Forks that are bent or cracked from picking up, transporting or unloading pallets cannot successfully transfer a load. As soon as you notice any of these issues, stop using the lift and take it for servicing immediately.

3. Chain

When properly lubricated, forklift chains can perform up to 6,000 hours of work. However, if you notice protruding or turned pins, plate cracking, misalignment, broken links, rust, or erosion, the chain needs to be replaced. Prevent these issues by keeping the chain lubricated.

4. Mast

The mast is the vertical assembly on the front of the forklift that’s responsible for raising, lowering, and tilting a load. One sign of wear and tear on the mast is metal on metal contact. Grinding sounds during operation, or visible scrape marks, are the result of metal of metal contact and serve as a sign to replace the mast.

5. Oil

Keeping proper levels of oil and immediately repairing oil leaks will protect your machine, as well as your facility as a whole. Oil lubricates the forklift’s mast when it is extended, and too little oil can result in increased friction and temperature that will most likely destroy other parts of the machine. Not to mention, an oil leak is hazardous to operators and pedestrians.

If you notice any of these signs of wear and tear on your forklift, you need to call for service. It’s important to catch these signs early in order to get as much life as possible out of your machine. At KION North America, we ensure quick delivery of parts and a range of services designed to fit your needs. Contact your local authorized dealer if you have any further questions about forklift maintenance.

When to Retire Your Forklift

Forklifts are invaluable pieces of machinery necessary for the efficiency of any warehouse. A good forklift can last up up to around 10,000-20,000 hours without needing major repairs, but unfortunately these machines do not last forever. When a forklift has exceeded its economic life, meaning the cost of operation exceeds the value it provides, or the forklift has become unsafe to operate, the forklift is ready to be replaced. Waiting too long to retire a forklift can cost organizations considerable money. Here are a few signs that indicate it’s time for your forklift to retire.

Increased Maintenance Costs

As mentioned above, if the cost of maintaining a forklift has become higher than the value of its performance, it’s time to trade the lift in. Think about a forklift like you would a car- if making repairs or maintenance costs more than the value of the car, you know its time is over. Small repairs will be necessary after the first few thousand miles and several years, and major repairs are typical once the lift reaches about 10,000 hours.

Hours

Keep track of the number of hours your forklift is in operation. When the lift has exceeded 10,000 hours, you may want to pay attention to how it’s performing and keep an eye out for any issues. It would also be a good time to look into options for your next lift. Once a lift reaches 20,000 hours, retirement and replacement should be a priority. However, these numbers will vary based on the intensity of the lift’s usage.

Decreased Productivity

If a forklift is down for repairs more often than it is out on the floor lifting loads, it’s probably time to retire it. You can lose a considerable amount of money due to the lost hours of work as well as the costs for repairs.

High Number of Work Orders

A high number of work orders indicates that a forklift has been down more than its being used. If a lift has needed many repairs in recent months, even small repairs, it indicates there is a problem and the lift is nearing the end of its working days.

Out of Date Features

An out of date forklift is an unsafe forklift. A telling sign that your lift is too old is if its features are not up to date with the most recent changes and improvements. Especially when it comes to safety features, having an out of date machine can be very dangerous and leave warehouses liable for any issues that may result.